PRIVACY POLICY
Aus New Techs Pty Ltd (“we,” “our,” or “us”) is committed to respecting your privacy and protecting your personal information in accordance with the Privacy and Personal Information Protection Act 1998 (NSW) (“PPIP Act”), the Australian Privacy Act 1988, the European Union’s General Data Protection Regulation (GDPR), and other applicable privacy laws. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you access our website or use our services, including custom software development, web and mobile app development, UI/UX design & prototyping, IT & T consultancy, and support & maintenance. Our primary clients are Small and Medium Enterprises (SMEs).
By using our website or services, you acknowledge that you have read and understood this Privacy Policy.
Information We Collect
We collect personal information necessary to provide and improve our services, including but not limited to:
- Identity and contact data: name, email address, postal address, phone number, company name, job title
- Technical data: IP address, browser type, device information, cookie identifiers, log files
- Transactional data: payment details, billing information, service usage data
- Communication data:records of communications and correspondence with you
- Other data:any other information you provide to us directly
For GDPR compliance, “personal data” includes any information relating to an identified or identifiable individual.
How We Collect Your Information
We collect information through:
- Direct interactions (e.g., contact forms, emails, phone calls)
- Automated technologies (e.g., cookies, tracking pixels) when you visit our website
- Third parties (e.g., business partners, public sources)
Purpose and Legal Basis for Processing Your Data
We use your information to:
- Provide, manage, and enhance our products and services
- Respond to inquiries, provide customer support, and communicate important updates
- Process payments and fulfill contractual obligations
- Comply with legal and regulatory requirements
- Conduct marketing activities (only with your consent where required)
- Protect our legal rights and prevent fraud or misuse
Our lawful basis for processing your personal data includes:
- Performance of a contract
- Compliance with legal obligations
- Legitimate interests (balanced against your privacy rights)
- Consent (where applicable, especially for marketing communications)
Use of Cookies and Tracking Technologies
We use cookies and similar technologies to improve user experience, analyze website traffic, and support marketing efforts. You can control or disable cookies through your browser settings. For more information, please visit: www.aboutcookies.org
Disclosure of Your Information
We do not sell or rent your personal information. We may share your data with:
- Trusted service providers who help us deliver services (e.g., IT hosts, payment processors)
- Legal and regulatory authorities as required by law
- Potential buyers or partners in the event of a business sale or merger, under confidentiality obligations
All third parties must comply with privacy laws and protect your information in line with this policy.
International Data Transfers
Your information may be transferred to and processed in countries outside Australia, including jurisdictions that may not have the same data protection laws. We ensure that appropriate safeguards are in place (such as standard contractual clauses or adequacy decisions) to protect your personal data in these transfers.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. Measures include encryption, secure servers, access controls, and staff training.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Privacy Rights
Under Australian Privacy Law and PPIP Act:
- Right to access your personal information
- Right to correct inaccurate or incomplete data
- Right to make a complaint to us or the OAIC if you believe your privacy has been breached
Under GDPR (for EU Users):
- Right to access, rectify, erase, restrict processing, or port your data
- Right to object to processing or withdraw consent at any time
- Right to lodge a complaint with a supervisory authority
To exercise your rights, please contact us using the details below. We will respond within the legally required timeframe (usually 30 days).
Automated Decision-Making
We do not engage in automated decision-making or profiling that produces legal or similarly significant effects.
Children’s Privacy
Our website and services are not directed at children under 16 years old. We do not knowingly collect personal data from minors without parental consent.
Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of these third parties. Please review their privacy policies before sharing your information.
Data Breach Notification
In accordance with the Notifiable Data Breaches (NDB) scheme under the Australian Privacy Act and GDPR requirements, we will notify affected individuals and regulators of any data breach likely to result in serious harm without undue delay.
Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in laws, our services, or business practices. Updated policies will be posted on our website with the new effective date.
Contact Us
For privacy questions, access requests, or complaints, please contact:
Aus New Techs Pty Ltd
Email: privacy@enamulweb.com
Mobile: +61 4 2071 9259
Address: Unit 503, 5 French Ave, Bankstown, NSW 2200, Australia
Website: www.ausnewtechs.com
For further information on your privacy rights in Australia, visit the Office of the Australian Information Commissioner (OAIC):
https://www.oaic.gov.au/privacy
